Background Since 2015, Yemen has been experiencing one of the world's worst protracted humanitarian and development crises. GDP per capita declined from USD1,557.6 in 2014 to USD 650.3 in 2022 (World Bank). The war has caused government fragmentation, severe economic decline, food insecurity, damage to infrastructure, the collapse of essential services, and 4.5 million people are estimated to remain displaced (OCHA 2023). As per the 2024 Humanitarian Response Plan, 18.2 million people – more than half of the entire population - require some form of humanitarian aid and protection, over 17.6 million people were food insecure. Due to the conflict and other factors, Yemen has increasingly relied upon food imports to feed its people. The Port of Aden under the Yemen Gulf of Aden Ports Corporation (YGAPC) and the Port of Mukalla under the Yemen Arabian Sea Ports Corporation (YASPC) form essential maritime facilities aiding humanitarian activities in Yemen. The ports serve as the main gateway for all cargo entering Yemen. The Port of Aden receives around 50 ships per month carrying fuel, food (90 per cent of Yemen’s food is imported), construction materials and other goods. The Port of Mukalla, in 2020, was handling 40,000 TEU per year. Both ports have been affected by the protracted conflict and lack of maintenance. Due to the absence of investment, spare parts, maintenance, and outdated systems for port operations, both ports have limited capacity to handle incoming vessels, leading to excessive anchorage and berthing times. This initiative intends to enhance anchorage and berthing capacities at the Ports of Aden and Mukalla by reducing average monthly waiting times. The project aims at strengthening the operational capacity of the Ports of Aden and Mukalla through the rehabilitation of damaged facilities and procurement of necessary parts and equipment to contribute to the efficient and cost-effective delivery of humanitarian assistance to the Yemeni population. UNDP Yemen seeks to hire an Operations Associate to support the implementation of the project described above. Duties and Responsibilities Under the direct supervision of the Project Manager, the Operations Associate will provide support and services ensuring high quality, accuracy, and consistency of work. She/He will work in close collaboration with the project staff, operations, and programme as required to exchange information and support project delivery as guided by the Project Manager. Key Functions: Assist and support the project team through compiling information with the procurement processes including preparation, and conduct of Requests for Quotation (RFQ), Invitation to Bid (ITB) or Request for Proposal (RFP), receipt of quotations, bids, or proposals, their evaluation, negotiation of certain conditions of contracts in full compliance with UNDP rules and regulations. Assist the project team with the purchase of materials for the project through the procurement department and the preparation of purchase orders and contracts, ensuring their accuracy, completeness, and clarity. Ensure that all POs are duly prepared and dispatched, and that timely corrective actions are taken on POs with budget check errors or other issues. Where applicable, ensure that procurement processes consider gender-responsive criteria and promote equitable participation of suppliers, including women-owned and gender-inclusive enterprises Support and assist in the logistics preparation of training sessions, events, workshops, meetings, and other activities pertaining to project work, ensuring that these activities are planned and implemented in a gender-sensitive manner, promoting inclusive participation, and addressing the specific needs of all genders. Perform financial duties related to the implementation of the activities for the programme development and submit progress financial reports to UNDP in accordance with the reporting schedule. Support in the programme tasks as the Secretariat for the Projects’ Board (calling for meetings, preparing and distributing an agenda, steering discussions, writing the minutes of meetings, following up on decisions, keeping members informed on progress, etc.), ensuring that all communications and processes are gender-sensitive and promote inclusive participation and representation of all genders in decision-making Financial resources management: Contribute to the management of the project’s components financial resources including the preparation/updates of the projects` work and budget plans, record keeping, accounting, and reporting by the key Implementing Partners; share accountability and prepare all necessary financial reports to accompany the project's quarterly and annual work plans and reports by participating fully in the process of quarterly and annual planning of the programme activities. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination Cross-Functional & Technical Competencies: Thematic AreaNameDefinition Administration & Operations Documents and records management Overall document (hard or electronic) management; registry and retention policy including storing and archiving. Administration & Operations Events management (including retrerats, trainings and meetings) Support office with event management including venue identification, accommodation, logistics, catering, transportation, and cash disbursements, etc. Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns. Business management Digital Awareness and Literacy Ability and inclination to rapidly adopt new technologies, either through skilfully grasping their usage or through understanding their impact and empowering others to use them as needed. Business Management Communication Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate Channels. Business management Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making. 2030 Agenda: People Gender UNDP’s Gender Equality Seal Initiative Required Skills and Experience Education requirements Minimum of Secondary education or; Bachelor’s degree in business or public administration, or related filed will be given a due consideration but not a requirement. Min. years of relevant work experience At least 7 years relevant experience associated with secondary education is required or at least 4 years of relevant experience associated with university degree is required in the operations or any relevant related field is required Required Skills Proven ability in work plan preparation. Excellent and demonstrated communication, consultation, negotiation, and writing skills Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and knowledge of automated procurement. Desired skills in addition to the competencies covered in the Competencies section Previous experience with UNDP or other UN organizations would be a strong advantage. Proven organizational, financial, inventory, and budgetary skills as well as familiarity with financial and technical rules, regulations, and procedures relevant to budget management, implementation, and optimal cost recovery is an advantage. Good working knowledge of and demonstrated ability in project management. Experience in the use of (Resource Management Systems) such as Atlas and/or Quantum. Required Language(s) Fluency in both written and spoken English and Arabic required. Professional Certificates NA > Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

Office Description In Yemen, UNDSS (United Nations Department of Safety and Security) supports the wellbeing of UN personnel through locally engaged National Stress Counsellors. Their primary responsibility will be to develop and maintain a sustainable stress management system applicable to all UN Agencies operating in the country with a ‘One UN’ approach, and to improve the critical incident stress management preparedness of the UN security system in case of emergencies. Their responsibilities include stress management, resilience building, and mental health support, particularly following critical incidents. They play a key role in emergency preparedness, response, and follow-up services. National Stress Counsellors actively monitor stressors affecting UN staff, identify emerging trends, and customize psychosocial support initiatives to enhance overall wellbeing. Their work is closely coordinated with local UN medical doctors, Regional Security Advisors, the HQ Medical Service Division, HR Officers, counsellors from other UN agencies, and UN leadership at all levels to ensure a comprehensive and unified approach to staff mental health and resilience. Scope of Work Under the administrative supervision of the Chief/Deputy Security Advisor and the technical guidance of the Critical Incident Stress Management Section (CISMS) Regional Counsellor, the National Stress Counsellor will administrate a wide range of stress management activities, actively participating in emergency preparedness in the country in collaboration with UNDSS and the UN country team partners as per the UN Policy on the Management of Stress and Critical Incident Stress (MSCIS 2015). Summary of Key Functions: 1.Provision of Staff Wellbeing Support: Develop and implement a stress prevention and management plan applicable to all UN Agencies in the country. Provide individual and group stress management and critical incident counselling sessions to the staff and dependents as/when needed, Plan and facilitate preventative stress management training on a variety of stress related issues for UN personnel in the country and circulate useful reading resources related to stress. Perform ongoing psychosocial needs assessments and monitor the determinants of stress in UN personnel, including activities such as data collection, analyses, resource mapping and coordinating collective psychosocial capacity across UN agencies and partners. 2.Ensure Crisis Response and Follow Up : Guide and assist in establishing the Critical Incident Stress Intervention Cells (CISICs) including selecting Peer Helpers and Family Focal Points; facilitating peer helper training sessions (jointly with UNDSS CISMS); coordinating and following up on all relevant activities. Identify, address, and follow up on high stress cases and critical incident stress cases among the UN personnel and dependents in the country. 3.Ensure Management and Peer Support Coordination: Advise UN management on stress mitigating strategies and activities Collaborate with UN managers, agency counsellors, medical doctors, local experts and institutions on psychosocial issues with the objective of establishing a network of professionals ready to support and intervene in case of need. Coordinate the Peer Support Personnel Network, including supervision and activity monitoring. Liaise with the existing local Staff Association to advocate for the organization of welfare activities for UN personnel. 4.Ensure Field Support and Collaboration Be willing to visit & travel regularly to the UN Offices/Sub Offices in the country in order to implement preventative stress management training activities and offer technical consultations when needed. Under the guidance of the CISMS Regional Stress Counsellor, coordinate all critical incident stress management activities with relevant stake holders, including UN staff counsellors in the country and in neighboring countries, Peer Helpers, Family Focal Points, Mental Health Professionals etc. 5.Ensure Reporting and Confidential Data Management: Maintain confidential records on the CISMS IDM platform and analyze the trends. Provide monthly reports to the Chief Security Adviser with copies to the Regional Stress Counsellor at CISMS on all his/her activities The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. Institutional Arrangement The incumbent will report to CSA, UNDSS Yemen. Competencies Core Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity People Management: Supervisory/Managerial Responsibilities: None Cross-Functional & Technical competencies Thematic Area Name Definition Business Management Communication Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Business Direction & Strategy System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system Business Direction & Strategy Effective decision making Take decisions in a timely and efficient manner in line with one's authority, area of expertise and resources and take into consideration potential wider implications. Ethics Ethics advice and guidance Ability to quickly analyze complex fact patterns and provide comprehensive, sensitive, and confidential ethical advice and guidance External Relations & Advocacy| Communications Advocacy strategy and implementation Ability to create and implement advocacy strategies which lead to impactful change HR - Duty of Care Psychosocial support to personnel Ability and certified qualification to provide psychological counselling services to teams and individual personnel HR - Duty of Care Occupational safety, health and wellbeing Knowledge of OSHW concepts and methods and ability to apply them in the development of the OSHW strategies, policies, management systems and quality standards that are consistent with the business strategy. Ability to identity OSHW risks and to develop mitigation strategies and monitoring systems Minimum Qualifications of the Successful NPSA Min. Education requirements Advanced university degree (master’s degree or equivalent) in Psychology, Clinical Psychology, Counselling Psychology, Social Work, Psychiatry (MD) or relevant field is required. OR A first-level university degree (bachelor’s degree) in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree. Min. years of relevant work experience Minimum of 7 years (with master’s degree) or 9 years (with bachelor’s degree) of progressively responsible experience at the national or international level related to Psychology, Clinical Psychology, Counselling Psychology, Social Work or Psychiatry is required. Required skills • Experience in dealing with international and national personnel and agencies would be required Desired skills in addition to the competencies covered in the Competencies section • Proven track record of well-developed communication, leadership and team-building skills are desirable • Knowledge of and experience in gender mainstreaming is desirable • Demonstrated knowledge and experience in addressing cultural sensitivity issues, including the ability to navigate and manage diverse cultural contexts with respect and understanding is desirable. • Prior experience in advising management of an organization on stress mitigating strategies and activities is desired. • Demonstrated experience in conducting preventative stress management training activities is an advantage. • Demonstrated experience in coordinating critical incident stress management activities with relevant stake holders, professional bodies and/ or partners is an asset. Required Language(s) • Fluency in both written and spoken English and Arabic required. Professional Certificates • A license to practice as a Psychiatrist, Psychologist, Clinical Psychologist or a Counselling Psychologist by a certified body in country (i.e. psychological council or medical council or equivalent) is required. • Additional certification, training and/or experience in a broad range of related fields, such as alcohol/substance abuse, stress management, psychosomatic disease, behavioral problems, psychosocial programming would be an asset Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.