Background Since 2015, Yemen has been experiencing one of the world's worst protracted humanitarian and development crises. GDP per capita declined from USD1,557.6 in 2014 to USD 650.3 in 2022 (World Bank). The war has caused government fragmentation, severe economic decline, food insecurity, damage to infrastructure, the collapse of essential services, and 4.5 million people are estimated to remain displaced (OCHA 2023). As per the 2024 Humanitarian Response Plan, 18.2 million people – more than half of the entire population - require some form of humanitarian aid and protection, over 17.6 million people were food insecure. Due to the conflict and other factors, Yemen has increasingly relied upon food imports to feed its people. The Port of Aden under the Yemen Gulf of Aden Ports Corporation (YGAPC) and the Port of Mukalla under the Yemen Arabian Sea Ports Corporation (YASPC) form essential maritime facilities aiding humanitarian activities in Yemen. The ports serve as the main gateway for all cargo entering Yemen. The Port of Aden receives around 50 ships per month carrying fuel, food (90 per cent of Yemen’s food is imported), construction materials and other goods. The Port of Mukalla, in 2020, was handling 40,000 TEU per year. Both ports have been affected by the protracted conflict and lack of maintenance. Due to the absence of investment, spare parts, maintenance, and outdated systems for port operations, both ports have limited capacity to handle incoming vessels, leading to excessive anchorage and berthing times. This initiative intends to enhance anchorage and berthing capacities at the Ports of Aden and Mukalla by reducing average monthly waiting times. The project aims at strengthening the operational capacity of the Ports of Aden and Mukalla through the rehabilitation of damaged facilities and procurement of necessary parts and equipment to contribute to the efficient and cost-effective delivery of humanitarian assistance to the Yemeni population. UNDP Yemen seeks to hire an Operations Associate to support the implementation of the project described above. Duties and Responsibilities Under the direct supervision of the Project Manager, the Operations Associate will provide support and services ensuring high quality, accuracy, and consistency of work. She/He will work in close collaboration with the project staff, operations, and programme as required to exchange information and support project delivery as guided by the Project Manager. Key Functions: Assist and support the project team through compiling information with the procurement processes including preparation, and conduct of Requests for Quotation (RFQ), Invitation to Bid (ITB) or Request for Proposal (RFP), receipt of quotations, bids, or proposals, their evaluation, negotiation of certain conditions of contracts in full compliance with UNDP rules and regulations. Assist the project team with the purchase of materials for the project through the procurement department and the preparation of purchase orders and contracts, ensuring their accuracy, completeness, and clarity. Ensure that all POs are duly prepared and dispatched, and that timely corrective actions are taken on POs with budget check errors or other issues. Where applicable, ensure that procurement processes consider gender-responsive criteria and promote equitable participation of suppliers, including women-owned and gender-inclusive enterprises Support and assist in the logistics preparation of training sessions, events, workshops, meetings, and other activities pertaining to project work, ensuring that these activities are planned and implemented in a gender-sensitive manner, promoting inclusive participation, and addressing the specific needs of all genders. Perform financial duties related to the implementation of the activities for the programme development and submit progress financial reports to UNDP in accordance with the reporting schedule. Support in the programme tasks as the Secretariat for the Projects’ Board (calling for meetings, preparing and distributing an agenda, steering discussions, writing the minutes of meetings, following up on decisions, keeping members informed on progress, etc.), ensuring that all communications and processes are gender-sensitive and promote inclusive participation and representation of all genders in decision-making Financial resources management: Contribute to the management of the project’s components financial resources including the preparation/updates of the projects` work and budget plans, record keeping, accounting, and reporting by the key Implementing Partners; share accountability and prepare all necessary financial reports to accompany the project's quarterly and annual work plans and reports by participating fully in the process of quarterly and annual planning of the programme activities. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination Cross-Functional & Technical Competencies: Thematic AreaNameDefinition Administration & Operations Documents and records management Overall document (hard or electronic) management; registry and retention policy including storing and archiving. Administration & Operations Events management (including retrerats, trainings and meetings) Support office with event management including venue identification, accommodation, logistics, catering, transportation, and cash disbursements, etc. Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns. Business management Digital Awareness and Literacy Ability and inclination to rapidly adopt new technologies, either through skilfully grasping their usage or through understanding their impact and empowering others to use them as needed. Business Management Communication Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate Channels. Business management Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making. 2030 Agenda: People Gender UNDP’s Gender Equality Seal Initiative Required Skills and Experience Education requirements Minimum of Secondary education or; Bachelor’s degree in business or public administration, or related filed will be given a due consideration but not a requirement. Min. years of relevant work experience At least 7 years relevant experience associated with secondary education is required or at least 4 years of relevant experience associated with university degree is required in the operations or any relevant related field is required Required Skills Proven ability in work plan preparation. Excellent and demonstrated communication, consultation, negotiation, and writing skills Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and knowledge of automated procurement. Desired skills in addition to the competencies covered in the Competencies section Previous experience with UNDP or other UN organizations would be a strong advantage. Proven organizational, financial, inventory, and budgetary skills as well as familiarity with financial and technical rules, regulations, and procedures relevant to budget management, implementation, and optimal cost recovery is an advantage. Good working knowledge of and demonstrated ability in project management. Experience in the use of (Resource Management Systems) such as Atlas and/or Quantum. Required Language(s) Fluency in both written and spoken English and Arabic required. Professional Certificates NA > Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
The Organization We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030: No child dies from preventable causes before their 5th birthday All children learn from a quality basic education and that, Violence against children is no longer tolerated We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued. We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse. Save the Children International seeks to always be a child safe organization through fulfilling its obligations to the community and through programme implementation carried out by the organization for safeguarding children and to improve the living standards of the child. --------------------------------------------------------------------------------- Position: WASH, Infrastructure and Climate Resilience Advisor Location: Aden Grade: 2 Contract Length: Till December 2025 The Opportunity: As a member of the Programme Quality and Impact (PQI) team, and under the overall guidance of the Director of PQI, the WASH, Infrastructure and Climate Resilience Advisor provides strategic and technical leadership to ensure the delivery of high-quality, evidence-based, and climate-resilient WASH and infrastructure programming in Yemen. The role is responsible for ensuring technical excellence across program design, implementation, monitoring, and learning, while contributing to national and global advocacy, donor engagement, and knowledge sharing. The Advisor leads the development and implementation of the WASH and Climate Resilience strategy and annual thematic plans in alignment with the Save the Children’s (SC’s) Country Strategic Plan (CSP) and global ambitions. The role entails supporting sectoral assessments, program design, proposal development, and master budgeting, while also identifying and leveraging funding opportunities, including those linked to climate change adaptation and environmental sustainability. The Advisor provides ongoing technical guidance and oversight to program managers and field teams, and supports operational aspects such as recruitment and procurement, particularly in complex emergencies. The role also ensures that all infrastructure interventions including those under other sectors such as Health, Education, and Food Security & Livelihoods comply with SCI’s Construction Policy and standards, and integrate eco-friendly, climate-smart, and context-appropriate solutions. The postholder plays a key role in external representation, coordination, and advocacy, including active participation in WASH cluster, technical working groups, and strategic advisory forums. The Advisor champions cross-sectoral integration, particularly linking WASH and climate resilience with Education, FSL, Child Protection, and Gender, while strengthening partnerships with government counterparts, UN agencies, donors, INGOs, and national stakeholders. In addition to supporting quality program delivery, the Advisor will contribute to the rollout of SC Yemen’s Environmental Sustainability and Climate Change (ESCC) policy. This includes ensuring the use of climate risk including Environmental and Social Screening (ESS) and Environmental and Social Action Plan (ESAP) in program design and contributing to the development of green infrastructure and sustainable water resource management approaches. As part of SC’s dual mandate, the Advisor is expected to engage in emergency preparedness and response, based on early warning indicators, and be ready to lead or support WASH and infrastructure interventions during rapid-onset crises. Programme Quality and Technical Leadership Provide strategic and high-level technical leadership for the design, implementation, and monitoring of quality WASH, construction, and climate resilience programming in alignment with SC global standards. Lead regular assessments of WASH and climate resilience needs, ensuring evidence-based, child-centered, and environmentally responsible programming that is responsive to humanitarian and development contexts. Ensure the development and dissemination of technical guidance, tools, and standards across WASH and Climate, including engineering designs, sustainable construction practices, hygiene promotion, and environmental safeguards. Oversee the review and quality assurance of BoQs, technical designs, and construction plans in compliance with SCI’s Construction Policy and technical benchmarks. Provide regular field-level support and coaching to ensure technical quality and adherence to global WASH, climate, and humanitarian standards. Support quality integration of WASH with other sectors including Health, Nutrition, Education, FSL, and Child Protection to ensure a holistic, climate-smart response for children. Strategy Development and Programme Design Lead the development and periodic review of the WASH and Climate Resilience strategy, thematic plan, master budget ensuring alignment with the SC's CSP ambitions and ESCC Policy. Champion climate adaptation and resilience thinking across program design, embedding environmental sustainability, disaster risk reduction, nature-based solutions, and anticipatory actions into proposals. Drive the development of high-quality concept notes, proposals, and budgets, ensuring consistency with donor priorities and technical excellence. Design and lead technical inputs into sector-specific and multi-sectoral assessments, ensuring climate and environmental risks are incorporated. Monitoring, Evaluation, Accountability, and Learning (MEAL) Ensure all WASH and climate programs have robust MEAL systems, indicators, and tools aligned with SC frameworks, including environmental and gender-sensitive metrics. Lead learning and reflection processes, synthesizing evidence and lessons learned into technical guidance, strategy updates, and cross-country sharing platforms. Support quality donor reporting, technical evaluations, and the generation of knowledge products to influence broader learning and advocacy agendas. Provide leadership in rolling out environmental and social impact assessments and mitigation planning in line with SC and donor requirements. Capacity Building and Technical Support Identify learning needs and lead capacity-building initiatives for SC and partner staff in WASH, sustainable infrastructure, and climate resilience approaches. Mentor technical teams and provide ongoing coaching to improve technical competencies, cross-sectoral integration, and localization of climate-smart practices. Representation, Advocacy, and External Engagement Actively represent SC in national and sub-national WASH Clusters, Technical Working Groups, and Strategic Advisory Group, advocating for child-sensitive and climate-smart approaches. Build strategic partnerships with government ministries (e.g., Water, Environment, Health), UN agencies, INGOs, and donors. Contribute to advocacy efforts by identifying and documenting evidence-based climate resilience and environmental sustainability priorities affecting children. Emergency Preparedness and Response Contribute to emergency preparedness planning, with a focus on climate-informed risk analysis and pre-positioning. Lead the design and delivery of timely and effective WASH and infrastructure interventions during emergencies, ensuring resilience-building is integrated into response and recovery. Organizational Contribution and Compliance Uphold SC policies and procedures, including Child Safeguarding, Code of Conduct, and Gender Equality, ensuring they are embedded in all programming. Promote a culture of integrity, accountability, and environmental responsibility throughout the team and wider operations. BEHAVIOURS (Values in Practice) Accountability: holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved. Ambition: sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same widely shares their personal vision for Save the Children, engages and motivates others future orientated, thinks strategically and on a global scale. Collaboration: builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters values diversity, sees it as a source of competitive strength approachable, good listener, easy to talk to. Creativity: develops and encourages new and innovative solutions willing to take disciplined risks. Integrity: honest, encourages openness and transparency; demonstrates highest levels of integrity Qualifications and Experience: QUALIFICATIONS Bachelor’s degree in Civil Engineering, Hydrology, or a related field is required; a Master’s degree is preferred. EXPERIENCE AND SKILLS Essential Minimum 7 years’ experience in WASH programming, with at least 3 years in fragile/conflict settings. Proven skills in design and supervision of rural water systems and technical review of BoQs/specifications. Experience in community-based hygiene promotion, including CLTS. Demonstrated ability to integrate climate resilience and conduct risk-informed multisectoral assessments. Strong experience in cross-sectoral collaboration, especially with Health, Nutrition, Education, and Child Protection. Skilled in capacity building, project cycle management, and adaptive programming. Excellent English communication skills, with strong analytical, problem-solving, and stakeholder engagement capabilities. Experience managing projects funded by ECHO, BHA, GIZ, GAC, YHF/OCHA, UNICEF or similar donors. Knowledge of DRR, anticipatory action, and climate adaptation frameworks. Familiarity with SPHERE standards and child-focused, accountable programming approaches. Desirable Proficiency in AutoCAD, Structure Analysis software programs, GIS, and tools like Kobo, Excel, Power BI. Arabic fluency is a strong asset Additional job responsibilities The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience. Equal Opportunities The role holder is required to carry out the duties in accordance with the SC Equal Opportunities and Diversity policies and procedures. Child Safeguarding: We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse. Health and Safety The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
Program / Department Summary: Mercy Corps Yemen is continuing its FCDO-funded Fresh Horizons pilot project, which applies and tests an inclusive, climate-resilient Market Systems Development (MSD) approach within the fisheries sector in Yemen’s Aden and Hadramout Governorates. The pilot works with local market actors to sustainably increase income and food security for fishing households and communities. The next phase of Fresh Horizons will build on the pilot’s successes through a 9-month continuation phase focused on strengthening the supply and use of cold chain equipment. Increased access to cold chain technology will reduce waste, improve profits, and open new urban markets. This will provide improved livelihood opportunities for vulnerable households and actors across the fisheries sector - ultimately increasing food access and improving household food security. General Position Summary: The Subsidies & Grants Officer will support the design, disbursement, and monitoring of subsidies and grants to cooperatives and small-scale actors, ensuring transparent processes and alignment with the programme objectives. The officer will coordinate closely with procurement, finance, and MEL teams to oversee application review, beneficiary selection, and compliance with donor requirements. Essential Responsibilities: Assist the Deputy Program Manager and Private Partnership Coordinator in managing the Subsidies and Granting processes, including design, disbursement and monitoring, ensuring compliance, and supporting cooperatives and private actors in adhering to program objectives. Oversee Subsidies and Grants documentation, including maintaining accurate records of cooperatives, MoU, Application, Business Plan, Amendment and reports. Coordinate with finance and procurement teams to facilitate timely disbursement of funds to cooperatives and private actors. Support the development of risk mitigation strategies for private sector actors and cooperatives, working with the program, finance and MEAL team to ensure compliance with Mercy Corps’ and donor policies and program objectives. Assist in developing and delivering training sessions for cooperatives and private sector actors, focusing on financial management, compliance, and reporting requirements. Support the Deputy Program Manager in preparing reports for Mercy Corps, donors, and stakeholders on subsidies and grants component of the program. Conduct field follow-ups with cooperatives, vendors and traders to assess service satisfaction, and quality assurance. Support MEL efforts to monitor private sector engagement outcomes, including access, inclusion, and uptake metrics. Promote equitable access to services, especially for women, youth, and traders transitioning from humanitarian assistance. Document lessons and contribute to learning products related to vendor engagement and blended finance models. Actively learns safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g. Integrity Hotline and other options. If relevant, briefing or training any external personnel such as when working with service contractors or subaward partners. Supervisory Responsibility: None Accountability Reports Directly To: Private Partnership Coordinator Works Directly With: Vendors, MFIs, Business Training Project Officer, Cooperative Project Officer, MEL Officer, Finance and Procurement teams Knowledge and Experience: Bachelor’s degree in business administration, economics, supply chain, or a related field. Minimum of 3 years of experience in subgrant or financial management, preferably within an international NGO or NNGO. Strong understanding of subgrants processes, compliance, and financial monitoring, with familiarity with FCDO or other major donor regulations preferred. Excellent attention to detail, organizational skills, and ability to work within tight deadlines. Strong interpersonal and communication skills, with experience working collaboratively with diverse teams and partners Experience supporting service delivery, market linkages, or business development in a fragile context is preferred. Comfortable working with diverse stakeholders and facilitating inclusive access to market services. Fluency in Arabic required; working proficiency in English preferred. Success Factors: The successful candidate will be a relationship-builder with a practical understanding of local markets and vendor dynamics. They will demonstrate strong initiative, communication, and problem-solving skills, and the ability to translate technical models into accessible support for small traders. The Officer will work collaboratively across project components and bring an inclusive mindset to ensure that the private sector solutions benefit the most vulnerable. Responsiveness, field presence, and operational agility will be essential to success in this role. Team Efficiency and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org). الصون و الأخلاق ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org). Living Conditions The position is based in Al Mukalla, Hadramout, and it requires travel to Aden to support the project's activities. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Accountability To Participants Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects. Important Notice: Mercy Corps never charges candidates any fees at any stage of the recruitment process. If you are asked to make a payment for a job opportunity claiming to be from Mercy Corps, it is a scam. All official communication from Mercy Corps will come from an example@mercycorps.org email address. We do not contact candidates via Gmail, Yahoo, WhatsApp, or other unofficial channels. If you receive a suspicious job offer, please report it to us immediately. Qualifications Behaviors Required Functional Expert: Considered a thought leader on a subject Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Required Financial: Inspired to perform well by monetary reimbursement Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Program / Department Summary Mercy Corps Yemen is continuing its FCDO-funded Fresh Horizons pilot project, which applies and tests an inclusive, climate-resilient Market Systems Development (MSD) approach within the fisheries sector in Yemen’s Aden and Hadramout Governorates. The pilot works with local market actors to sustainably increase income and food security for fishing households and communities. The next phase of Fresh Horizons will build on the pilot’s successes through a 9-month continuation phase focused on strengthening the supply and use of cold chain equipment. Increased access to cold chain technology will reduce waste, improve profits, and open new urban markets. This will provide improved livelihood opportunities for vulnerable households and actors across the fisheries sector - ultimately increasing food access and improving household food security. General Position Summary The MEAL Officer position will be responsible for monitoring and quality assurance across all the components of the Fresh Horizon project in Aden Governorate. The incumbent will be responsible for collecting, analyzing and reporting relevant data in order for the team to measure program impact and ensure compliance with the MC Minimum Standards. A major focus of this position is to manage online and offline databases of the project and perform regular data reviews to ensure the validity, reliability, relevance, timeliness, and accuracy of captured information. The M&E Officer will assist the PAQ Manager in maintaining all hard and soft copy data, maintaining databases, data analysis, training field teams in M&E systems, and liaising with the field team to track progress against objectives and targets Essential Job Responsibilities Management of Data and Information Systems Develop and manage online databases and offline trackers for the project. Guide and supervise the entry of monitoring data into the-developed online databases according to the projects MEL plan. Develop and manage a centralized IPTT that automatically fed with data from relevant databases. Perform regular data cleaning to detect corrupt or inaccurate records from project’s record sets, or databases and correct it by replacing, modifying, or deleting the coarse data. Conduct regular reviews of collected data to ensure validity, reliability, relevance, timeliness, and accuracy of captured information. Provide support to the PAQ Manager and Senior MEAL Officer in the design of online tools using various digital platforms as needed. Ensure all MEL related data and documents/ files are properly organized and stored online in compliance with MC Minimum Standards. Provide timely reports and data summaries to the Senior MEAL Officer (including filling in data for indicators for each location and program) of routine data. Participate in the dissemination and presentation of data back to programs and communities Participate in data review workshops with MEAL and program staff Technical Support and Management of Monitoring & Evaluation Activities Support the design and implementation of the Monitoring and Evaluation Plans and ensure systems are fully functioning throughout the project duration and adjusted when required. Assist the PAQ Manager in building the capacity of all relevant team members to develop and maintain a robust M&E system supported by proper documentation and sufficient means of verification. Ensure programs use the necessary and proper M&E systems and tools, to inform and improve each individual program, as well as feed into the broader nation-wide M&E system. Support collecting of and reporting on relevant indicators to the organizational-wide M&E system Implement data quality assurance processes, including PDMs, assessments, and beneficiary verification in the field Maintain proper project documentation and records as per the PM@MC requirements. Supervision and Management of MEL Staff Develop weekly and monthly work plans with the teams. Track the teams’ ability to deliver on the plans and report back to the team each week Supervise enumerators, data entry clerks Other Conduct himself/herself both professionally and personally in such a manner as to bring credit to the organization and to not jeopardize its humanitarian mission Other duties as assigned. Supervisory Responsibility None Accountability Reports Directly To: Project Manager, PSE Works Directly With: PAQ, Program Team, Finance and Operation team enumerators, data entry clerks, Operations Knowledge and Experience A university degree in relevant field is required. At least 2 years’ experience working within an international NGO is preferred. Experience and skills in quantitative and qualitative/participatory research methods and analysis. Good understanding of monitoring tools Advanced computer skills in MS Office programs, particularly Excel. Ability to think independently and problem solve. Ability to interpret figures. Strong organizational skills and ability to multi-task. Honest, hardworking and committed to community development. Good oral and written English and Arabic skills Experiencing managing/supervising staff Success Factors The successful MEL Officer will have an outstanding ability to mobilize community for data collection. S/he should have ability to undertake multiple tasks and be flexible. S/he should have problem solving skills and pay attention to details. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments with an appropriate sense of humor and make effective written and verbal communication a priority in all situations Team Efficiency and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org). الصون و الأخلاق ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org). Living Conditions The position is based in Aden. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Accountability To Participants Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects. Important Notice: Mercy Corps never charges candidates any fees at any stage of the recruitment process. If you are asked to make a payment for a job opportunity claiming to be from Mercy Corps, it is a scam. All official communication from Mercy Corps will come from an example@mercycorps.org email address. We do not contact candidates via Gmail, Yahoo, WhatsApp, or other unofficial channels. If you receive a suspicious job offer, please report it to us immediately. Qualifications Behaviors Required Leader: Inspires teammates to follow them Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Required Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Financial: Inspired to perform well by monetary reimbursement