Program / Department Summary: Mercy Corps Yemen is continuing its FCDO-funded Fresh Horizons pilot project, which applies and tests an inclusive, climate-resilient Market Systems Development (MSD) approach within the fisheries sector in Yemen’s Aden and Hadramout Governorates. The pilot works with local market actors to sustainably increase income and food security for fishing households and communities. The next phase of Fresh Horizons will build on the pilot’s successes through a 9-month continuation phase focused on strengthening the supply and use of cold chain equipment. Increased access to cold chain technology will reduce waste, improve profits, and open new urban markets. This will provide improved livelihood opportunities for vulnerable households and actors across the fisheries sector - ultimately increasing food access and improving household food security. General Position Summary: The Private Partnership Coordinator will lead the engagement and coordination with private sector actors essential to the success of cold chain adoption and sustainability, including solar equipment vendors, service technicians, and financial institutions. The Coordinator will facilitate partnerships to improve product availability, after-sales support, and access to financing - ensuring that equipment and services are accessible, affordable, and appropriate for small-scale fishing households and traders. This includes piloting leasing schemes, coordinating technical support plans, and supporting vendor-led business model development. The Coordinator will play a key role in ensuring that private sector solutions respond to the needs of the most vulnerable, including those transitioning from humanitarian assistance. Essential Responsibilities: Map and engage private sector actors relevant to cold chain access (equipment suppliers, technicians, MFIs, transport providers, processors). Facilitate development of vendor-led business models, including bundled services (maintenance, warranty) and flexible payment structures. Coordinate with vendors and business development service (BDS) providers to pilot leasing and asset financing options. Support development and implementation of after-sale support and warranty schemes in partnership with suppliers. Monitor private sector engagement in line with project objectives and flag issues related to quality, access, or pricing. Collaborate with training and MEL teams to align private sector support with trader needs and assess outcomes. Help identify and engage processors and exporters interested in sourcing through project-supported traders. Contribute to learning, adaptation, and documentation related to market engagement and private sector collaboration. Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g. Integrity Hotline and other options. If relevant, briefing or training any external personnel such as when working with service contractors or subaward partners. Supervisory Responsibility: None Accountability Reports Directly To: Project Manager, ESP Works Directly With: MEL Officer, Capacity Strengthening Coordinator, Business Training Project Officer, Finance Team, Vendors, MFIs, Local Authorities. Knowledge and Experience: Bachelor’s degree in business administration, economics, supply chain management, or related field. 3–5 years of experience working with private sector actors, MSMEs, or in market systems programming. Demonstrated ability to broker partnerships and coordinate among diverse stakeholders. Familiarity with blended finance, leasing, or asset financing approaches preferred. Experience working in fragile or low-income contexts is an advantage. Strong communication, coordination, and problem-solving skills. Fluency in Arabic required; working proficiency in English preferred. Success Factors: The successful candidate will be an entrepreneurial, solutions-driven relationship builder who is comfortable working with private sector actors and adapting business models to fragile contexts. They will bring a strong understanding of inclusive markets, an ability to translate market insight into actionable partnership plans, and a commitment to working with underserved communities. Excellent coordination skills, cultural sensitivity, and an eye for both operational detail and systemic impact are key to success in this role. Team Efficiency and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org). الصون و الأخلاق ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org). Living Conditions The position is based in Aden and it requires travel to Hadramout to support the project's activities. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Accountability To Participants Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects. Important Notice: Mercy Corps never charges candidates any fees at any stage of the recruitment process. If you are asked to make a payment for a job opportunity claiming to be from Mercy Corps, it is a scam. All official communication from Mercy Corps will come from an example@mercycorps.org email address. We do not contact candidates via Gmail, Yahoo, WhatsApp, or other unofficial channels. If you receive a suspicious job offer, please report it to us immediately. Qualifications Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Leader: Inspires teammates to follow them Functional Expert: Considered a thought leader on a subject Motivations Required Goal Completion: Inspired to perform well by the completion of tasks Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Financial: Inspired to perform well by monetary reimbursement

Program / Department Summary Mercy Corps Yemen is continuing its FCDO-funded Fresh Horizons pilot project, which applies and tests an inclusive, climate-resilient Market Systems Development (MSD) approach within the fisheries sector in Yemen’s Aden and Hadramout Governorates. The pilot works with local market actors to sustainably increase income and food security for fishing households and communities.  The next phase of Fresh Horizons will build on the pilot’s successes through a 9-month continuation phase focused on strengthening the supply and use of cold chain equipment. Increased access to cold chain technology will reduce waste, improve profits, and open new urban markets. This will provide improved livelihood opportunities for vulnerable households and actors across the fisheries sector - ultimately increasing food access and improving household food security. General Position Summary the Community Accountability Reporting Mechanism (CARM) Assistant is a key position in handling day-to-day collection, management, and response to all feedback cases within the project location. The CARM Assistant will help the CARM Officer/PAQ team to ensure responding directly to all feedback concerns and complaints raised by program participants and community members through a safe, accessible, transparent, and confidential CARM system. The CARM Assistant will help the CARM Officer in managing in-person, field, and community-based feedback channels, such as face-to-face, suggestion boxes, and hotline, ensuring all proper procedures of managing and responding to all feedback are followed by all Mercy Corps team members. Additionally, the CARM Assistant will help the CARM Officer to conduct community engagement and sensitization by providing guidance on key community accountability and safeguarding messages – including reference to existing Mercy Corps policies, and expected ethical behavior from all Mercy Corps, enumerators, consultants and partners. Essential Job Responsibilities Handling receiving the Hotline channel , whatsApp , SMS and Toll-free Channels at Country office. In particular classifying, translating, and reporting the suggestions and complaints received via CARM from MC beneficiaries. Following up and calling complainants, when necessary, such as in cases where the complaint that was filed was unclear, in order to gain further details like (place, name, what he or she complained about or requested information about. Ensuring that all suggestions and complaints received via hotline whatsApp , SMS, Toll-free and suggestion boxes are categorized, filed in the CARM database, and go through the appropriate channels until each one is resolved. Categorizing and logging all suggestion and complaints in a secure database Ensuring the confidentiality and security of all feedback received Assisting the PAQ/Accountability Officer r in analyzing the CARM suggestions and complaints received and in preparing a monthly reports Translating the text of written complaints into English, inputting the original Arabic complaint and the English translation into the secure CARM database. Follow up on the cases to be closed. Contacting the complainants whose cases have been resolved and survey their satisfaction with CARM and with how their complaint was handled overall Support the CARM officers if needed on the field. Other duties as assigned. Security Ensure compliance with security procedures and policies as determined by country leadership. Proactively ensure that team members operate in a secure environment and are aware of policies. Organizational Learning As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves. Supervisory Responsibility None Accountability Reports Directly To: CARM Officer Works Directly With: All Program, MEL Manager and MEL Team Knowledge and Experience Bachelor’s degree in social work, IT, or other relevant field is preferred. Previous work experience in an international or local Non-Governmental Organization (NGO) is preferred. Proven experience in remote data collection, and data management. Excellent Computer skills: proficiency in MS Office package, and strong knowledge of database management is required. Excellent listening, interpersonal, communication and networking skills; ability to work with diversified populations. High level of self-awareness and self-development with the maturity to deal with constructive feedback. Fluency in Arabic is required. Proficiency in the English is preferred. Success Factors: A successful incumbent will have good communication and interpersonal skills, demonstrated attention to details, and will be committed working ethically with Mercy Corps stakeholders regardless of race, religion, ethnicity, abilities, or gender. S/he will be highly motivated, and capable of working with or without direct supervision. Other factors include: The ability to work under pressure. Willingness and ability to quickly learn new information/concepts and implement them. Strong team player with initiative and positive attitude towards problem solving. A learning approach to work with excellent capacity building skills. Attention to detail and patience to double check data results. Self-starter, multi-tasker, solution-seeker, and innovator. Team Efficiency and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org). الصون و الأخلاق ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org). Living Conditions The position is based in Aden and it may require travel to Hadramout to support the project's activities. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Accountability To Participants Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects. Important Notice: Mercy Corps never charges candidates any fees at any stage of the recruitment process. If you are asked to make a payment for a job opportunity claiming to be from Mercy Corps, it is a scam. All official communication from Mercy Corps will come from an example@mercycorps.org email address. We do not contact candidates via Gmail, Yahoo, WhatsApp, or other unofficial channels. If you receive a suspicious job offer, please report it to us immediately. Qualifications Behaviors Required Functional Expert: Considered a thought leader on a subject Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Required Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Program / Department Summary: Mercy Corps Yemen is continuing its FCDO-funded Fresh Horizons pilot project, which applies and tests an inclusive, climate-resilient Market Systems Development (MSD) approach within the fisheries sector in Yemen’s Aden and Hadramout Governorates. The pilot works with local market actors to sustainably increase income and food security for fishing households and communities. The next phase of Fresh Horizons will build on the pilot’s successes through a 9-month continuation phase focused on strengthening the supply and use of cold chain equipment. Increased access to cold chain technology will reduce waste, improve profits, and open new urban markets. This will provide improved livelihood opportunities for vulnerable households and actors across the fisheries sector - ultimately increasing food access and improving household food security. General Position Summary: The Business Training Project Officer will support the design and delivery of training activities for vulnerable fishing households and small-scale traders. The role will focus on building participants’ business knowledge and capacity to effectively adopt and manage cold chain equipment. This includes delivering or coordinating training in financial literacy, record keeping, costing, and customer relationship management. The Officer will work closely with cooperatives, vendors, and business development service providers to ensure that trainings are practical, gender-sensitive, and aligned with market demands. They will also contribute to identifying opportunities for post-training support and longer-term sustainability. Essential Responsibilities: Deliver training sessions on core business skills (e.g. costing, bookkeeping, customer service) to traders and fishing households. Coordinate with the Capacity Strengthening Coordinator and cooperatives to schedule and mobilise training participants. Support adaptation of training materials to local context and ensure content is accessible for low-literacy audiences. Track attendance and monitor improvements in knowledge, skills, and business practices among participants. Conduct follow-up visits or phone surveys with trained participants to assess uptake and provide additional guidance. Facilitate referrals to vendors, MFIs, or other services as needed to complement business development goals. Ensure strong inclusion of women and youth in training design, outreach, and delivery. Identify and support opportunities for cooperatives or private actors to deliver training sustainably post-project. Contribute to training reporting and learning documentation.. Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g. Integrity Hotline and other options. If relevant, briefing or training any external personnel such as when working with service contractors or subaward partners. Supervisory Responsibility: None Accountability Reports Directly To: Deputy Project Manager Works Directly With: Cooperative Project Officer, Private Partnership Coordinator, MEL Officer, Local Training Providers, Business Development Service Providers, Cooperatives, Traders, and Fishing Households. Knowledge and Experience: Bachelor’s degree in business administration, education, or related field. Minimum 2–3 years of experience delivering business or vocational training, especially in rural or informal market contexts. Familiarity with financial literacy, small business operations, or value chain development. Strong facilitation skills and experience working with low-literacy or vulnerable populations. Prior experience coordinating with community groups, training institutes, or NGOs preferred. Sensitivity to gender, inclusion, and cultural dynamics in training delivery. Fluency in Arabic required; working proficiency in English preferred. Success Factors: The successful candidate will be an engaging facilitator with a hands-on understanding of small business challenges in fragile contexts. They will have the patience, adaptability, and interpersonal skills needed to support diverse participants with varied needs. A commitment to practical, participant-led learning and inclusion will be key, alongside strong coordination and follow-up capacity to support meaningful outcomes. Team Efficiency and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org). الصون و الأخلاق ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org). Living Conditions The position is based in Aden and it may require travel to Hadramout to support the project activities. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Accountability To Participants Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects. Important Notice: Mercy Corps never charges candidates any fees at any stage of the recruitment process. If you are asked to make a payment for a job opportunity claiming to be from Mercy Corps, it is a scam. All official communication from Mercy Corps will come from an example@mercycorps.org email address. We do not contact candidates via Gmail, Yahoo, WhatsApp, or other unofficial channels. If you receive a suspicious job offer, please report it to us immediately. Qualifications Behaviors Required Leader: Inspires teammates to follow them Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Required Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Financial: Inspired to perform well by monetary reimbursement

General Position Summary: The Deputy Project Manager (DPM) will support the effective implementation of the Fresh Horizons Phase II project in Hadramout, under the direct supervision of the Project Manager. While the Project Manager holds overall responsibility for strategy, donor relations, and technical oversight, the DPM will ensure that day-to-day activities in Hadramout are implemented in line with the work plan, budget, and project vision. The DPM will coordinate the local project team, oversee field-level execution, and ensure timely delivery of planned activities. They will play a key role in facilitating local partnerships with vendors, cooperatives, and authorities, and will serve as the project’s primary operational lead. The DPM will also be responsible for collecting field insights, monitoring delivery quality, and flagging issues for resolution, contributing to project learning and adaptation. Essential Responsibilities: Coordinate the daily delivery of project activities in line with the approved work plan and MSD principles Supervise and mentor local project officers, ensuring strong teamwork and accountability. Facilitate the operational rollout of training sessions, vendor engagement, cooperative support, and leasing/warranty pilots. Liaise with local authorities, cooperatives, vendors, and MFIs to support smooth project implementation and relationship management. Oversee planning and preparation of field procurement and logistics needs in coordination with the operations and finance teams. Monitor activity quality and progress; identify implementation issues and escalate to the Project Manager with recommended solutions. Support data collection, verification, and analysis in collaboration with the MEL team. Maintain documentation of lessons learned, emerging risks, and opportunities to improve inclusion, sustainability, and market engagement. Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g. Integrity Hotline and other options. If relevant, briefing or training any external personnel such as when working with service contractors or subaward partners. Supervisory Responsibility: Business Training Project Officer, 2 Cooperative Project Officers, Private Partnerships Officer Accountability Reports Directly To: Project Manager Works Directly With: Project Officers, MEL Officer, Finance and Operations teams, Vendors, Cooperatives, Local Authorities, Training Providers Knowledge and Experience: Bachelor’s degree in development studies, business administration, social sciences, or a related field. Minimum 7 years of experience in project planning, implementation and coordination or field management, preferably in livelihoods/fisheries, market systems, or private sector engagement. Experience supervising staff and coordinating implementation in fragile or low-income settings. Demonstrated ability to liaise with local authorities, private sector actors, and community stakeholders. Strong planning, coordination, and communication skills. Familiarity with FCDO or other donor-funded projects and compliance requirements is an asset. Fluency in Arabic required; working proficiency in English preferred. Success Factors: The successful candidate will be a practical, solution-oriented implementer with strong coordination and team leadership skills. They will bring experience managing field teams in complex environments, and interpersonal tact to engage local stakeholders constructively. The DPM will be adaptable, inclusive, and committed to delivering results through teamwork and problem-solving, while maintaining alignment with the strategic direction set by the Project Manager. Strong communication, ownership of field delivery, and accountability to communities will be essential for success in this role. Team Efficiency and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org). الصون و الأخلاق ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org). Living Conditions The position is based in Al Mukalla, Hadramout, and it requires travel to Aden to support the project's activities. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Accountability To Participants Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects. Important Notice: Mercy Corps never charges candidates any fees at any stage of the recruitment process. If you are asked to make a payment for a job opportunity claiming to be from Mercy Corps, it is a scam. All official communication from Mercy Corps will come from an example@mercycorps.org email address. We do not contact candidates via Gmail, Yahoo, WhatsApp, or other unofficial channels. If you receive a suspicious job offer, please report it to us immediately. Qualifications Behaviors Required Team Player: Works well as a member of a group Functional Expert: Considered a thought leader on a subject Innovative: Consistently introduces new ideas and demonstrates original thinking Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Leader: Inspires teammates to follow them Motivations Required Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Financial: Inspired to perform well by monetary reimbursement Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

About Mercy Corps: Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. Program / Department Summary: Mercy Corps Yemen is continuing its FCDO-funded Fresh Horizons pilot project, which applies and tests an inclusive, climate-resilient Market Systems Development (MSD) approach within the fisheries sector in Yemen’s Aden and Hadramout Governorates. The pilot works with local market actors to sustainably increase income and food security for fishing households and communities. The next phase of Fresh Horizons will build on the pilot’s successes through a 9-month continuation phase focused on strengthening the supply and use of cold chain equipment. Increased access to cold chain technology will reduce waste, improve profits, and open new urban markets. This will provide improved livelihood opportunities for vulnerable households and actors across the fisheries sector - ultimately increasing food access and improving household food security. General Position Summary: The Private Partnerships Officer will support the Fresh Horizons Phase II project’s engagement with private sector actors critical to the sustainable uptake of cold chain equipment and services. Based in Hadramout and reporting to the Deputy Project Manager, the Officer will coordinate with vendors, technicians, microfinance institutions (MFIs), and cooperatives to ensure that small-scale fishers and traders can access affordable, appropriate, and well-supported cold chain solutions. This role focuses on facilitating relationships, monitoring service quality, supporting the rollout of leasing and warranty pilots, and linking market actors to project participants. The Officer will work closely with the MEL and training teams to ensure that private sector engagement contributes to improved livelihoods and market access for vulnerable households. Essential Responsibilities: Identify and regularly engage private sector actors relevant to cold chain access, including equipment vendors, technicians, and MFIs. Facilitate linkages between vendors and cooperatives or traders during procurement, training, and service delivery. Support the implementation and monitoring of vendor-led business models such as warranty schemes and bundled maintenance services. Coordinate the rollout of leasing and asset financing options in collaboration with business development service (BDS) providers. Conduct field follow-ups with vendors and traders to assess service satisfaction, pricing, and quality assurance. Track private sector participation in project activities and report on access barriers, market feedback, and emerging opportunities. Support MEL efforts to monitor private sector engagement outcomes, including access, inclusion, and uptake metrics. Promote equitable access to services, especially for women, youth, and traders transitioning from humanitarian assistance. Document lessons and contribute to learning products related to vendor engagement and blended finance models. Actively learns safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g. Integrity Hotline and other options. If relevant, briefing or training any external personnel such as when working with service contractors or subaward partners. Supervisory Responsibility: None Accountability Reports Directly To: Deputy Project Manager Works Directly With: Vendors, MFIs, Business Training Project Officer, Cooperative Project Officer, MEL Officer, Finance and Procurement teams Knowledge and Experience: Bachelor’s degree in business administration, economics, supply chain, or a related field. Minimum 3–5 years of experience working with private sector actors, MSMEs, cooperatives, or livelihoods/fisheries programming. Experience supporting service delivery, market linkages, or business development in a fragile context is preferred. Familiarity with leasing, microfinance, or asset financing is an advantage. Strong interpersonal, negotiation, and coordination skills. Comfortable working with diverse stakeholders and facilitating inclusive access to market services. Fluency in Arabic required; working proficiency in English preferred. Success Factors: The successful candidate will be a relationship builder with a practical understanding of local markets and vendor dynamics. They will demonstrate strong initiative, communication, and problem-solving skills, and the ability to translate technical models into accessible support for small traders. The Officer will work collaboratively across project components and bring an inclusive mindset to ensure that the private sector solutions benefit the most vulnerable. Responsiveness, field presence, and operational agility will be essential to success in this role. Team Efficiency and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org). الصون و الأخلاق ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org). Living Conditions The position is based in Al Mukalla, Hadramout, and it requires travel to Aden to support the project's activities. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Accountability To Participants Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects.