Program / Department Summary: Mercy Corps Yemen is continuing its FCDO-funded Fresh Horizons pilot project, which applies and tests an inclusive, climate-resilient Market Systems Development (MSD) approach within the fisheries sector in Yemen’s Aden and Hadramout Governorates. The pilot works with local market actors to sustainably increase income and food security for fishing households and communities. The next phase of Fresh Horizons will build on the pilot’s successes through a 9-month continuation phase focused on strengthening the supply and use of cold chain equipment. Increased access to cold chain technology will reduce waste, improve profits, and open new urban markets. This will provide improved livelihood opportunities for vulnerable households and actors across the fisheries sector - ultimately increasing food access and improving household food security. General Position Summary: The Business Training Project Officer will support the design and delivery of training activities for vulnerable fishing households and small-scale traders. The role will focus on building participants’ business knowledge and capacity to effectively adopt and manage cold chain equipment. This includes delivering or coordinating training in financial literacy, record keeping, costing, and customer relationship management. The Officer will work closely with cooperatives, vendors, and business development service providers to ensure that trainings are practical, gender-sensitive, and aligned with market demands. They will also contribute to identifying opportunities for post-training support and longer-term sustainability. Essential Responsibilities: Deliver training sessions on core business skills (e.g. costing, bookkeeping, customer service) to traders and fishing households. Coordinate with the Capacity Strengthening Coordinator and cooperatives to schedule and mobilise training participants. Support adaptation of training materials to local context and ensure content is accessible for low-literacy audiences. Track attendance and monitor improvements in knowledge, skills, and business practices among participants. Conduct follow-up visits or phone surveys with trained participants to assess uptake and provide additional guidance. Facilitate referrals to vendors, MFIs, or other services as needed to complement business development goals. Ensure strong inclusion of women and youth in training design, outreach, and delivery. Identify and support opportunities for cooperatives or private actors to deliver training sustainably post-project. Contribute to training reporting and learning documentation.. Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g. Integrity Hotline and other options. If relevant, briefing or training any external personnel such as when working with service contractors or subaward partners. Supervisory Responsibility: None Accountability Reports Directly To: Deputy Project Manager Works Directly With: Cooperative Project Officer, Private Partnership Coordinator, MEL Officer, Local Training Providers, Business Development Service Providers, Cooperatives, Traders, and Fishing Households. Knowledge and Experience: Bachelor’s degree in business administration, education, or related field. Minimum 2–3 years of experience delivering business or vocational training, especially in rural or informal market contexts. Familiarity with financial literacy, small business operations, or value chain development. Strong facilitation skills and experience working with low-literacy or vulnerable populations. Prior experience coordinating with community groups, training institutes, or NGOs preferred. Sensitivity to gender, inclusion, and cultural dynamics in training delivery. Fluency in Arabic required; working proficiency in English preferred. Success Factors: The successful candidate will be an engaging facilitator with a hands-on understanding of small business challenges in fragile contexts. They will have the patience, adaptability, and interpersonal skills needed to support diverse participants with varied needs. A commitment to practical, participant-led learning and inclusion will be key, alongside strong coordination and follow-up capacity to support meaningful outcomes. Team Efficiency and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org). الصون و الأخلاق ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org). Living Conditions The position is based in Aden and it may require travel to Hadramout to support the project activities. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Accountability To Participants Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects. Important Notice: Mercy Corps never charges candidates any fees at any stage of the recruitment process. If you are asked to make a payment for a job opportunity claiming to be from Mercy Corps, it is a scam. All official communication from Mercy Corps will come from an example@mercycorps.org email address. We do not contact candidates via Gmail, Yahoo, WhatsApp, or other unofficial channels. If you receive a suspicious job offer, please report it to us immediately. Qualifications Behaviors Required Leader: Inspires teammates to follow them Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Required Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Financial: Inspired to perform well by monetary reimbursement

General Position Summary: The Deputy Project Manager (DPM) will support the effective implementation of the Fresh Horizons Phase II project in Hadramout, under the direct supervision of the Project Manager. While the Project Manager holds overall responsibility for strategy, donor relations, and technical oversight, the DPM will ensure that day-to-day activities in Hadramout are implemented in line with the work plan, budget, and project vision. The DPM will coordinate the local project team, oversee field-level execution, and ensure timely delivery of planned activities. They will play a key role in facilitating local partnerships with vendors, cooperatives, and authorities, and will serve as the project’s primary operational lead. The DPM will also be responsible for collecting field insights, monitoring delivery quality, and flagging issues for resolution, contributing to project learning and adaptation. Essential Responsibilities: Coordinate the daily delivery of project activities in line with the approved work plan and MSD principles Supervise and mentor local project officers, ensuring strong teamwork and accountability. Facilitate the operational rollout of training sessions, vendor engagement, cooperative support, and leasing/warranty pilots. Liaise with local authorities, cooperatives, vendors, and MFIs to support smooth project implementation and relationship management. Oversee planning and preparation of field procurement and logistics needs in coordination with the operations and finance teams. Monitor activity quality and progress; identify implementation issues and escalate to the Project Manager with recommended solutions. Support data collection, verification, and analysis in collaboration with the MEL team. Maintain documentation of lessons learned, emerging risks, and opportunities to improve inclusion, sustainability, and market engagement. Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g. Integrity Hotline and other options. If relevant, briefing or training any external personnel such as when working with service contractors or subaward partners. Supervisory Responsibility: Business Training Project Officer, 2 Cooperative Project Officers, Private Partnerships Officer Accountability Reports Directly To: Project Manager Works Directly With: Project Officers, MEL Officer, Finance and Operations teams, Vendors, Cooperatives, Local Authorities, Training Providers Knowledge and Experience: Bachelor’s degree in development studies, business administration, social sciences, or a related field. Minimum 7 years of experience in project planning, implementation and coordination or field management, preferably in livelihoods/fisheries, market systems, or private sector engagement. Experience supervising staff and coordinating implementation in fragile or low-income settings. Demonstrated ability to liaise with local authorities, private sector actors, and community stakeholders. Strong planning, coordination, and communication skills. Familiarity with FCDO or other donor-funded projects and compliance requirements is an asset. Fluency in Arabic required; working proficiency in English preferred. Success Factors: The successful candidate will be a practical, solution-oriented implementer with strong coordination and team leadership skills. They will bring experience managing field teams in complex environments, and interpersonal tact to engage local stakeholders constructively. The DPM will be adaptable, inclusive, and committed to delivering results through teamwork and problem-solving, while maintaining alignment with the strategic direction set by the Project Manager. Strong communication, ownership of field delivery, and accountability to communities will be essential for success in this role. Team Efficiency and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org). الصون و الأخلاق ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org). Living Conditions The position is based in Al Mukalla, Hadramout, and it requires travel to Aden to support the project's activities. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Accountability To Participants Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects. Important Notice: Mercy Corps never charges candidates any fees at any stage of the recruitment process. If you are asked to make a payment for a job opportunity claiming to be from Mercy Corps, it is a scam. All official communication from Mercy Corps will come from an example@mercycorps.org email address. We do not contact candidates via Gmail, Yahoo, WhatsApp, or other unofficial channels. If you receive a suspicious job offer, please report it to us immediately. Qualifications Behaviors Required Team Player: Works well as a member of a group Functional Expert: Considered a thought leader on a subject Innovative: Consistently introduces new ideas and demonstrates original thinking Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Leader: Inspires teammates to follow them Motivations Required Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Financial: Inspired to perform well by monetary reimbursement Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

About Mercy Corps: Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. Program / Department Summary: Mercy Corps Yemen is continuing its FCDO-funded Fresh Horizons pilot project, which applies and tests an inclusive, climate-resilient Market Systems Development (MSD) approach within the fisheries sector in Yemen’s Aden and Hadramout Governorates. The pilot works with local market actors to sustainably increase income and food security for fishing households and communities. The next phase of Fresh Horizons will build on the pilot’s successes through a 9-month continuation phase focused on strengthening the supply and use of cold chain equipment. Increased access to cold chain technology will reduce waste, improve profits, and open new urban markets. This will provide improved livelihood opportunities for vulnerable households and actors across the fisheries sector - ultimately increasing food access and improving household food security. General Position Summary: The Private Partnerships Officer will support the Fresh Horizons Phase II project’s engagement with private sector actors critical to the sustainable uptake of cold chain equipment and services. Based in Hadramout and reporting to the Deputy Project Manager, the Officer will coordinate with vendors, technicians, microfinance institutions (MFIs), and cooperatives to ensure that small-scale fishers and traders can access affordable, appropriate, and well-supported cold chain solutions. This role focuses on facilitating relationships, monitoring service quality, supporting the rollout of leasing and warranty pilots, and linking market actors to project participants. The Officer will work closely with the MEL and training teams to ensure that private sector engagement contributes to improved livelihoods and market access for vulnerable households. Essential Responsibilities: Identify and regularly engage private sector actors relevant to cold chain access, including equipment vendors, technicians, and MFIs. Facilitate linkages between vendors and cooperatives or traders during procurement, training, and service delivery. Support the implementation and monitoring of vendor-led business models such as warranty schemes and bundled maintenance services. Coordinate the rollout of leasing and asset financing options in collaboration with business development service (BDS) providers. Conduct field follow-ups with vendors and traders to assess service satisfaction, pricing, and quality assurance. Track private sector participation in project activities and report on access barriers, market feedback, and emerging opportunities. Support MEL efforts to monitor private sector engagement outcomes, including access, inclusion, and uptake metrics. Promote equitable access to services, especially for women, youth, and traders transitioning from humanitarian assistance. Document lessons and contribute to learning products related to vendor engagement and blended finance models. Actively learns safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g. Integrity Hotline and other options. If relevant, briefing or training any external personnel such as when working with service contractors or subaward partners. Supervisory Responsibility: None Accountability Reports Directly To: Deputy Project Manager Works Directly With: Vendors, MFIs, Business Training Project Officer, Cooperative Project Officer, MEL Officer, Finance and Procurement teams Knowledge and Experience: Bachelor’s degree in business administration, economics, supply chain, or a related field. Minimum 3–5 years of experience working with private sector actors, MSMEs, cooperatives, or livelihoods/fisheries programming. Experience supporting service delivery, market linkages, or business development in a fragile context is preferred. Familiarity with leasing, microfinance, or asset financing is an advantage. Strong interpersonal, negotiation, and coordination skills. Comfortable working with diverse stakeholders and facilitating inclusive access to market services. Fluency in Arabic required; working proficiency in English preferred. Success Factors: The successful candidate will be a relationship builder with a practical understanding of local markets and vendor dynamics. They will demonstrate strong initiative, communication, and problem-solving skills, and the ability to translate technical models into accessible support for small traders. The Officer will work collaboratively across project components and bring an inclusive mindset to ensure that the private sector solutions benefit the most vulnerable. Responsiveness, field presence, and operational agility will be essential to success in this role. Team Efficiency and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org). الصون و الأخلاق ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي. كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org). Living Conditions The position is based in Al Mukalla, Hadramout, and it requires travel to Aden to support the project's activities. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Accountability To Participants Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects.

Office Description In Yemen, UNDSS (United Nations Department of Safety and Security) supports the wellbeing of UN personnel through locally engaged National Stress Counsellors. Their primary responsibility will be to develop and maintain a sustainable stress management system applicable to all UN Agencies operating in the country with a ‘One UN’ approach, and to improve the critical incident stress management preparedness of the UN security system in case of emergencies. Their responsibilities include stress management, resilience building, and mental health support, particularly following critical incidents. They play a key role in emergency preparedness, response, and follow-up services. National Stress Counsellors actively monitor stressors affecting UN staff, identify emerging trends, and customize psychosocial support initiatives to enhance overall wellbeing. Their work is closely coordinated with local UN medical doctors, Regional Security Advisors, the HQ Medical Service Division, HR Officers, counsellors from other UN agencies, and UN leadership at all levels to ensure a comprehensive and unified approach to staff mental health and resilience. Scope of Work Under the administrative supervision of the Chief/Deputy Security Advisor and the technical guidance of the Critical Incident Stress Management Section (CISMS) Regional Counsellor, the National Stress Counsellor will administrate a wide range of stress management activities, actively participating in emergency preparedness in the country in collaboration with UNDSS and the UN country team partners as per the UN Policy on the Management of Stress and Critical Incident Stress (MSCIS 2015). Summary of Key Functions: 1.Provision of Staff Wellbeing Support: Develop and implement a stress prevention and management plan applicable to all UN Agencies in the country. Provide individual and group stress management and critical incident counselling sessions to the staff and dependents as/when needed, Plan and facilitate preventative stress management training on a variety of stress related issues for UN personnel in the country and circulate useful reading resources related to stress. Perform ongoing psychosocial needs assessments and monitor the determinants of stress in UN personnel, including activities such as data collection, analyses, resource mapping and coordinating collective psychosocial capacity across UN agencies and partners. 2.Ensure Crisis Response and Follow Up : Guide and assist in establishing the Critical Incident Stress Intervention Cells (CISICs) including selecting Peer Helpers and Family Focal Points; facilitating peer helper training sessions (jointly with UNDSS CISMS); coordinating and following up on all relevant activities. Identify, address, and follow up on high stress cases and critical incident stress cases among the UN personnel and dependents in the country. 3.Ensure Management and Peer Support Coordination: Advise UN management on stress mitigating strategies and activities Collaborate with UN managers, agency counsellors, medical doctors, local experts and institutions on psychosocial issues with the objective of establishing a network of professionals ready to support and intervene in case of need. Coordinate the Peer Support Personnel Network, including supervision and activity monitoring. Liaise with the existing local Staff Association to advocate for the organization of welfare activities for UN personnel. 4.Ensure Field Support and Collaboration Be willing to visit & travel regularly to the UN Offices/Sub Offices in the country in order to implement preventative stress management training activities and offer technical consultations when needed. Under the guidance of the CISMS Regional Stress Counsellor, coordinate all critical incident stress management activities with relevant stake holders, including UN staff counsellors in the country and in neighboring countries, Peer Helpers, Family Focal Points, Mental Health Professionals etc. 5.Ensure Reporting and Confidential Data Management: Maintain confidential records on the CISMS IDM platform and analyze the trends. Provide monthly reports to the Chief Security Adviser with copies to the Regional Stress Counsellor at CISMS on all his/her activities The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. Institutional Arrangement The incumbent will report to CSA, UNDSS Yemen. Competencies Core Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity People Management: Supervisory/Managerial Responsibilities: None Cross-Functional & Technical competencies Thematic Area Name Definition Business Management Communication Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Business Direction & Strategy System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system Business Direction & Strategy Effective decision making Take decisions in a timely and efficient manner in line with one's authority, area of expertise and resources and take into consideration potential wider implications. Ethics Ethics advice and guidance Ability to quickly analyze complex fact patterns and provide comprehensive, sensitive, and confidential ethical advice and guidance External Relations & Advocacy| Communications Advocacy strategy and implementation Ability to create and implement advocacy strategies which lead to impactful change HR - Duty of Care Psychosocial support to personnel Ability and certified qualification to provide psychological counselling services to teams and individual personnel HR - Duty of Care Occupational safety, health and wellbeing Knowledge of OSHW concepts and methods and ability to apply them in the development of the OSHW strategies, policies, management systems and quality standards that are consistent with the business strategy. Ability to identity OSHW risks and to develop mitigation strategies and monitoring systems Minimum Qualifications of the Successful NPSA Min. Education requirements Advanced university degree (master’s degree or equivalent) in Psychology, Clinical Psychology, Counselling Psychology, Social Work, Psychiatry (MD) or relevant field is required. OR A first-level university degree (bachelor’s degree) in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree. Min. years of relevant work experience Minimum of 7 years (with master’s degree) or 9 years (with bachelor’s degree) of progressively responsible experience at the national or international level related to Psychology, Clinical Psychology, Counselling Psychology, Social Work or Psychiatry is required. Required skills • Experience in dealing with international and national personnel and agencies would be required Desired skills in addition to the competencies covered in the Competencies section • Proven track record of well-developed communication, leadership and team-building skills are desirable • Knowledge of and experience in gender mainstreaming is desirable • Demonstrated knowledge and experience in addressing cultural sensitivity issues, including the ability to navigate and manage diverse cultural contexts with respect and understanding is desirable. • Prior experience in advising management of an organization on stress mitigating strategies and activities is desired. • Demonstrated experience in conducting preventative stress management training activities is an advantage. • Demonstrated experience in coordinating critical incident stress management activities with relevant stake holders, professional bodies and/ or partners is an asset. Required Language(s) • Fluency in both written and spoken English and Arabic required. Professional Certificates • A license to practice as a Psychiatrist, Psychologist, Clinical Psychologist or a Counselling Psychologist by a certified body in country (i.e. psychological council or medical council or equivalent) is required. • Additional certification, training and/or experience in a broad range of related fields, such as alcohol/substance abuse, stress management, psychosomatic disease, behavioral problems, psychosocial programming would be an asset Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Coordination of INGOs in Yemen is facilitated through the Humanitarian Country Team (HCT) that is chaired by the Humanitarian / Resident Coordinator. Participation of INGOs in the HCT is led by a group of four to six INGO Country Directors, who represent the entire INGO community of approximately 50 INGOs that are operational in Yemen. The constantly changing policies and challenging work environment, alongside the increasing humanitarian and development needs (insert quote from 2025 HNRP) require a coordinated, streamlined and unified response, particularly by international non-governmental organisations (INGOs) operating in Yemen. Several informal fora such as the Country Directors (CDs) group covering all of Yemen and the Aden-based Field Coordinator / Area Manager / Country Director (FC/AM/CD) coordination group exist, and at field levels such as west coast, Hodeida, Ma’rib, Taiz, Shabwa and Hadhramaut among others, coordination does happen in a systematic and meaningful ways, however there is need for more efficient and adaptive coordination support, including a one-stop centre for information around common positions and Joint Operating Principles (JOPs) for the INGO Community to coalesce around. Support to the HCT CD representatives to be able to more wholistically represent the needs and positions of the INGO community to the HCT, the donor community as well as the authorities in ways that better support the humanitarian needs of the people of Yemen. Scope of work Reporting to the Country Director of the International Rescue Committee (IRC), the INGO Coordinator will be accountable to the HCT CD Representatives and will provide information, support and strategic advice to all INGOs operating in Yemen, ensuring a principled, collective and coordinated approach across the board. The position holder will support HCT CD representatives to gather information on collective positions on operational and technical trends, gaps and facilitate coordination efforts amongst INGOs to efficiently and effectively enable their work in Yemen. They will also facilitate efficient communication, including dissemination of information, maintaining an action tracker and serve as a liaison with key actors such as donors and the UN as directed by the HCT CD Representatives. Working relations: The position reports administratively to the IRC Country Director, and will refer to the INGO HCT CD Representatives for technical support and direction. Working relationships: INGO Country Directors, INGO technical departments/sectors, Yemen Humanitarian Coordination Group, HCT, RCTs, UN agencies and Donors Main responsibilities • Establish accountability mechanisms and ways of working for this newly established role, including a transparent process for the INGO representation in the HCT • Facilitate regular information sharing and enhance coordination between INGOs operational in Yemen • Act as liaison and focal point for information sharing with, and among, INGOs operating in Yemen, schedule and lead regular coordination meetings: ensuring setting of agendas, sharing of information, minutes, and follow up of actions. • Drive coordination amongst INGOs in Yemen including identifying strategic priorities and resourcing needs. • Support the HCT CD representatives by representing INGOs in meetings with donor governments, the UN, peer NGOs, and other agreed on external stakeholders as directed. Consolidate key issues and talking points from INGOs in advance of meetings; record and disseminate notes following meetings. • Support INGOs in developing and formulating common positioning, messaging and strategies on key humanitarian and operational issues. • Support in mapping INGO presence and technical coverage with a view to developing a gap analysis that will support joint and individual fundraising. • Ensure documentation and/or sharing of lessons learned/best practices on strategic or operational issues and actively share information with other relevant coordination platforms. • Liaise with the Yemen Humanitarian Coordination Group, ensuring key messages are shared and activities and advocacy messages are coordinated and consistent. • Ensure INGOs are kept up-to-date on developments and consolidate feedback to the UN and donors on issues related to the response strategy, management, coordination, and leadership. • Participate in relevant sector working groups and other coordination meetings. • Facilitate enhanced INGO engagement in coordination mechanisms through advocacy for INGO leadership positions, orientations for INGO staff, and other support as needed. • Develop and maintain working contacts with relevant external stakeholders (e.g. RC/HC, UN agencies, donors, national NGOs, etc.) • Follow and undertake analysis on issues relevant to INGOs; synthesize and provide briefings on key concerns for members. • Research and draft policy, position and background/analysis papers on issues, as tasked by the CD Group, and support NGOs in identifying recommendations for moving forward. • Draft and disseminate statements / position-papers as agreed by the CD Group. If relevant and agreed, organize press conferences and manage media relationships. • Provide orientation and other briefings to Yemen-based Country Directors and other interlocutors on Yemen. Requirements: • At least 5 years of experience in a conflict or post-conflict setting with an INGO in a coordination or senior management role. Experience of working in complex humanitarian situations is preferred. • Postgraduate qualifications in international relations, social science, management, human rights or other relevant fields. • Proven high profile management, coordination and advocacy experience in humanitarian context. • Familiarity with humanitarian principles and response architecture (such as UN or INGO-led coordination mechanisms) and key humanitarian policy issues. • Strong understanding of conflict sensitivity and protection. • Knowledge of the Yemen or similar contexts. • Experience in administration and coordination of coalition or secretariat functions a plus. • Strong communication, interpersonal, facilitation and proven diplomacy with all types of stakeholders. • Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is a plus. • Computer proficiency. • Excellent strategic and analytical skills, including ability to synthesize and effectively communicate complex issues. #LI-6 Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality